Formerly known as the Victoria Inn Hotel and Convention Centre, the Superior Inn Hotel and Conference Centre in Thunder Bay, Ontario, now operates under new branding at 555 Arthur Street West. This guide combines verified details from the property’s official website, booking platforms, and guest reviews to help you evaluate whether this family-friendly hotel with its indoor waterslide and conference facilities fits your needs.
Last checked: 2026-07-23
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Address: 555 Arthur Street West, Thunder Bay, ON P7E 5R5, Canada · Phone: (855) 334-6659 (toll-free) or 807-475-8961 · Type: Hotel and Conference Centre · Former Name: Victoria Inn Hotel
How we researched this
Last checked: 2026-07-23.
Sources reviewed: official property website, Expedia, Travelocity, HotelsCombined, Trivago, Tripadvisor.
No on-site visit was conducted, no staff interviews were performed, and no current real-time pricing was verified beyond published ranges.
Superior Inn Hotel at a glance
- 555 West Arthur Street, Thunder Bay, Ontario, P7E 5R5 (Superior Inn – Contact Us)
- Main line: +1 807-577-8481; toll‑free: 1‑800‑387‑3331 (Superior Inn – Contact Us)
- Victoria Inn Hotel and Convention Centre Thunder Bay (Superior Inn – Room Details)
- Three‑story waterslide, children’s pool, and hot tub on site (Superior Inn – Home)
| Fact | Detail |
|---|---|
| Address | 555 West Arthur Street, Thunder Bay, ON P7E 5R5 |
| Main phone | +1 807-577-8481 |
| Toll‑free phone | 1-800-387-3331 |
| Former name | Victoria Inn Hotel and Convention Centre |
| Star rating | 3‑star (per Travelocity) |
| Free airport shuttle | Yes – complimentary service to Thunder Bay International Airport |
| On‑site restaurant | Lake & Spruce Restaurant |
| Pet fee | $30 + tax per stay (Pet Package) |
Where is Superior Inn Hotel Located?
The Superior Inn Hotel and Conference Centre sits at 555 West Arthur Street in Thunder Bay, Ontario, about 3.2 km west of the city centre and just 1 mile east of Thunder Bay International Airport (Superior Inn – Contact Us). The property occupies a three‑story building with 182 rooms and is surrounded by fast‑food outlets, a Metro supermarket, and other retail services, making it a convenient base for travelers who want to minimize driving.
Guest reviews on Tripadvisor note that the hotel’s proximity to the airport and major highways is a plus for both fly‑and‑park visitors and road trippers. The free airport shuttle, advertised on multiple booking sites, adds to the location’s appeal.
What Amenities Does Superior Inn Hotel Offer?
The hotel features an indoor pool with a three‑story waterslide, a children’s pool, and a hot tub as its marquee family‑friendly features (Superior Inn – Home). According to the property’s Amenities and Accessibility page, complimentary high‑speed Wi‑Fi, a fitness centre open daily from 6:00 a.m. to 10:00 p.m., and free parking (including RV/bus/truck spaces) are included. The conference centre offers 12 meeting rooms capable of accommodating groups from 8 to 700 guests, and third‑party sites like Travelocity describe the event space as roughly 15,000 square feet.
Accessibility features include wider doorways, roll‑in showers, closed‑caption TVs, and accessible routes to public areas. The hotel also provides a paid Pet Package ($30 + tax) that includes a bowl, treats, and a personalized item for your pet.
What Types of Rooms Are Available at Superior Inn?
The Superior Inn markets several room categories, including deluxe guestrooms, poolside rooms, family/kid‑themed suites, and newly renovated spa suites with king pillow‑top beds, fireplaces, and 55‑inch flat‑screen TVs (Superior Inn – Home). Standard in‑room features cited on the official site include pillow‑top mattresses, premium bedding, 40‑inch LCD televisions, mini fridge, microwave, and coffee maker.
Guest reviews on Tripadvisor and Trivago frequently mention that rooms are clean and beds comfortable, but some recent reviews note dated areas and minor maintenance issues. The hotel appears to be in the process of updating its inventory, with the spa suites representing the newest offering.
How to Contact Superior Inn Hotel?
You can reach the Superior Inn Hotel and Conference Centre by phone at +1 807-577-8481 (local) or toll‑free at 1‑800‑387‑3331. The address is 555 West Arthur Street, Thunder Bay, ON P7E 5R5. For online booking, the property’s official website (superiorinnhotel.com) offers direct reservations, and the hotel is also listed on major OTAs such as Expedia, Travelocity, and HotelsCombined.
Third‑party listings confirm that the hotel’s on‑site restaurant, Lake & Spruce, operates under extended hours – reportedly 7:00 a.m. to 11:00 p.m. Monday–Saturday and 7:00 a.m. to 10:00 p.m. Sunday, according to a Tripadvisor feature page. It’s best to confirm hours directly with the front desk.
What Is the Superior Inn Menu and Dining Like?
The on‑site restaurant, Lake & Spruce Restaurant, serves breakfast, lunch, and dinner in a casual setting and is promoted as a “go‑to” dining spot for guests and locals alike (Superior Inn – Home). A November 2024 guest review on Tripadvisor praised the conference catering, noting “lots of variety” and calling the food “fabulous.”
While the hotel does not publish a full menu online, the property’s bar/lounge offers additional drink and light fare options. For travelers who prefer self‑catering, guest rooms come with a mini fridge and microwave, and a Metro supermarket is within walking distance.
What Are the Typical Prices at Superior Inn Hotel?
Exact pricing is not publicly stated by the hotel, but the property is categorized as a 3‑star property on booking platforms such as Travelocity and Expedia, which positions it in the mid‑range segment. Rates vary by season, room type, and advance booking, with typical nightly rates falling between CA$97 and CA$176 according to historical pricing data from Kayak and Travel Weekly.
Guests can save by booking directly or by taking advantage of the free parking, free airport shuttle, and complimentary Wi‑Fi, which reduce incidental costs. For the most current rates, check the hotel’s official website or your preferred OTA.
Pros and Cons of Staying at Superior Inn Hotel
Pros
- Indoor pool with three‑story waterslide – a hit with families
- Free airport shuttle and free parking (including RV/bus/truck spaces)
- Pet‑friendly with a paid Pet Package
- On‑site Lake & Spruce Restaurant and bar/lounge
- Large conference centre with 12 meeting rooms
- Complimentary high‑speed Wi‑Fi and in‑room mini fridge/microwave
Cons
- Some guest reviews mention dated rooms and ongoing maintenance issues
- Waterslide operating hours may be limited (check with front desk)
- Not all room types are equally renovated; spa suites are the newest
- No breakfast included standard (check packages)
Best for Segments
Families
The indoor pool, waterslide, children’s pool, and family‑themed suites make the Superior Inn a strong choice for families traveling with kids. The free parking and proximity to fast‑food and supermarkets add convenience. Multiple reviews highlight the pool area as a top draw for children.
Business travelers
With 12 meeting rooms, a 15,000‑square‑foot conference centre, and free high‑speed Wi‑Fi, the hotel caters well to corporate groups. The free airport shuttle and on‑site restaurant help streamline a work trip.
Couples
Couples may prefer the newly renovated spa suites with fireplaces and king beds for a quieter, more upscale stay. The hotel’s location near the airport and west‑end dining also works for a short getaway.
Our Pick: Who Should Book the Superior Inn?
We recommend the Superior Inn Hotel and Conference Centre for travelers who value a central Thunder Bay location with family‑friendly amenities (pool, waterslide) and solid business facilities. Families with children will get the most value from the waterslide and poolside rooms, while corporate guests will appreciate the conference centre and free shuttle. If you are looking for a recently updated room, request a spa suite. For the best rates, book directly through the hotel’s website or compare across OTAs.
superiorinnhotel.com, th.tripadvisor.com, tripadvisor.com, superiorinnhotel.com, tripadvisor.ca
Frequently Asked Questions
Does Superior Inn Hotel have free parking?
Yes – complimentary parking is provided for all guests, including spaces for RVs, buses, and trucks (Superior Inn – Amenities).
Is the Superior Inn pet-friendly?
Yes – the hotel welcomes pets and offers a Pet Package for $30 + tax per stay, which includes a bowl, treats, and a personalized item (Superior Inn – Amenities).
What is the check-in and check-out time at Superior Inn?
Standard check-in is 3:00 p.m. and check-out is 11:00 a.m. (per the hotel’s general policy, confirmed on booking sites).
Does the Superior Inn have a fitness center?
Yes – the fitness centre is open daily from 6:00 a.m. to 10:00 p.m. (Superior Inn – Amenities).
Can I host a conference or event at Superior Inn?
Yes – the hotel’s conference centre offers 12 meeting rooms for groups of 8–700 guests and approximately 15,000 square feet of event space (Travelocity).